SUNDAY MARKET RETURNS POLICY

EXCHANGE

Sunday Market understands that customers may wish to return items if the item is not as they expected.  Sunday Market does not offer refunds for change of mind but is happy to accept exchange on goods based on the following terms and conditions.

Only regular priced items may be exchanged. Sale items cannot be exchanged.

Our exchange policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately your goods will not be eligible for exchange.

To be eligible for an exchange, your goods must be unused and in the same condition that you received them. The goods must also be in the original packaging. If there is any sign of damage or use, the goods will not be eligible for exchange. You will be responsible for paying the shipping fees to return the goods to Sunday Market.

Several types of goods are exempt from being exchanged such as earrings, intimate products and food.

To complete your exchange, you must contact Sunday Market within 14 days of purchase and you must be able to provide a receipt or proof of purchase.

REFUNDS

We only refund defective goods. If you have received goods which are defective, please contact Sunday Market at info@sundaymarket.net.au to notify us of the defect. It will be your responsibility to pay for shipping the item back to Sunday Market. Once your goods are received and inspected, Sunday Market will send you an email to notify you if the refund has been approved. In the case that a refund has been approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your goods. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We recommend using a trackable shipping service or purchasing shipping insurance. Sunday Market cannot guarantee that returned goods will arrive safely.

Sunday Market is not responsible for any damage caused to goods during shipping.

AUSTRALIAN CONSUMER LAW

Sunday Market’s Return Policy does not override you’re your rights as given under Australian Consumer Law and Regulations. Further information about your rights as a consumer can be found at https://www.accc.gov.au/consumers